The Movie Database Support

I have a lot sessions with my 2 accounts on my app. I want to clear it all. I could do it manually but there is xxxxxxxx at the end of every sessionId and i didnt save those on my device. Is there any way to delete it?

7 replies (on page 1 of 1)

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Hi @lLump,

As TMDB user, if you click into your account setting page, and then go to "Sessions" and click "API" from the header menu, you can delete all of your own sessions by clicking the "X".

As an API user, you cannot delete your users sessions.

@travisbell said:

Hi @lLump,

As TMDB user, if you click into your account setting page, and then go to "Sessions" and click "API" from the header menu, you can delete all of your own sessions by clicking the "X".

As an API user, you cannot delete your users sessions.

I am unable to delete my sessions no matter which browser I try to use. Its like TMDB is purposely not allowing me to clear my sessions. Also the lack of session deletion API to help clean up doesn't help either.

Are you trying to delete using a mobile device or a desktop/notebook?
I believe that this operation is not possible using a mobile device.

@ticao2 said:

Are you trying to delete using a mobile device or a desktop/notebook?
I believe that this operation is not possible using a mobile device.

Any device I try: Mobile or Desktop.

Any browser I try: Chromium or Mozilla based.

I had even tried sending a support email but never got a reply.

I click the X button to try and delete a session and it does nothing at all. If I look in the console it spits out this error everytime I click the X:

Uncaught TypeError: $(...).kendoDialog is not a function
    <anonymous> https://www.themoviedb.org/settings/sessions:567

and line 567 refers to this:

$("#dialog_window").kendoDialog({

Hi @keloji1960,

Good catch. I'll get the JS error fixed which will allow you to remove them.

Edit: The fix for this has been deployed.

@travisbell said:

Hi @keloji1960,

Good catch. I'll get the JS error fixed which will allow you to remove them.

Edit: The fix for this has been deployed.

I get the popup now, but when I click on "Yes, delete it!" it says "Error. There was a problem.".

In console it give a error 500 every time I click the Yes.

If I try to navigate manually to the link https://www.themoviedb.org/settings/sessions/web/XXXXXX it just shows a "Oops! We can't find the page you're looking for" page. (took session id out of example of course)

Should be working now.

Thanks.

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