I'm developing an app using TMDB API. The problem is some test users report they can not see images in the app in Middleast (Iran) but they get API outputs. Strange thing is that TMDB website is fully functional there. What could be the problem?
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Reply by ticao2 š§š· pt-BR
on March 15, 2025 at 12:07 AM
TMDb has 3 different service URLs.
Site = https://www.themoviedb.org
API = https://api.themoviedb.org
Images = https://image.tmdb.org
Maybe the image one is blocked in Iran.
Ask them to test these links
https://image.tmdb.org/t/p/original/pB8BM7pdSp6B6Ih7QZ4DrQ3PmJK.jpg
https://image.tmdb.org/t/p/w500/1E5baAaEse26fej7uHcjOgEE2t2.jpg
Also ask them to check the connection status.
https://status.themoviedb.org/
Ask them to click on the link for each of the 3 services to check the details of each one.