The group CEO demands that Joyce returns the hotel to three-star status. An old friend of Donald and Jacqueline's is in town. Elena the pedalo-hire girl comes looking for Michael.

Solana Group CEO Crystal Hennessy-Vass sweeps into the resort and takes Joyce out to lunch to announce that the staff budget is being cut by half - and Joyce is being replaced.

Jodie's acting career gets a boost when she is accepted into stage school, but the high fees may be a problem, while Liam is back to visit his dad Les and is interested in a position at Blow & Go. Sir Henry asks Joyce if the Solana can host the Pride of Benidorm awards at short notice, but a double booking leads to a fight between two Peter Andre tribute acts and host Sammy Valentino starts causing trouble. Can a special star performance from Crystal save the day?

When Baby Jesus contaminates the swimming pool with weedkiller, the guests have to be evacuated. Joyce hastily arranges a trip to the circus.