Scott interviews potential Santa candidates while the family gets ready to leave. Simon Choksi, one of the candidates, brings his daughter, Grace, with him to the North Pole. During Simon’s interview, Sandra and Grace go missing. In finding their daughters together, Scott realizes Simon is the best choice to take the coat.

Scott adjusts to life in Chicago, unsure what his identity is now that he is not Santa. Meanwhile, Simon settles in at the North Pole. He learns he can use Santa’s delivery system year round for his e-commerce company, but in doing so he further diminishes Christmas spirit. Scott and the family get ready to spend their first Christmas together, but before they can, Scott is met by an unexpected visitor.