Between heavy labour pains, Rose shocks Mitch by demanding to know what caused his break-up with Terri more than a decade ago. The sad truth is he really doesn't know the answer. When Rose suffers complications, Mitch and Terri are left holding the baby. Mitch decides it's time to confront Terri and asks her what went wrong with their love affair. Is she finally ready to tell the truth? Meanwhile, Ben and Bron bring in a patient suffering from progressive dementia, Jared rejects Kylie's generous gift, and Luke is called on to make good on an old debt.

Connor, Bron and Jared don't know what has hit them when they come up against Terri's replacement, Kate Larsen. They soon realise that this nursing unit manager has very different ideas about how Ward 17 should be run.