Ben saves the life of a drug dealer who is then admitted to Ward 17 where he antagonises Luke whose imprisoned brother he knows. Connor's social life risks affecting his job performance as he challenges Dr Wu on his treatment for a patient. Sophie returns to nursing following her husband's death and is assigned to Ward 17 but Terri has concerns about her wellbeing. Connor agrees to let Jared move in.

Luke is attracted to a visiting surgical consultant in spite of her barracuda-like reputation. Initially offered a high-profile job at another hospital, Luke's standing with the specialist quickly changes as she denies any responsibility the misdiagnosis of a patient. Jared ignores his instincts and, following the directions of an intern, botches the treatment of a patient resulting in a report being filed against him by the doctor. On his first day with Rapid Response, Ben has a knife pulled on him by a gang member as he tries to attend to the victim of a stabbing. Later in hospital, the man warns Ben that his interference has made him a target for retaliation. A difficult patient gets physical with Stephanie and Jared's birthday surprise doesn't go over well with Terri.