When Ben and Bron answer a cry for help they find a woman, Lynette Newman, living in a sealed flat, under rigidly sterile conditions. A fall has given Lynette head injuries and she is transferred to All Saints and ultimately to Ward 17. She displays a paranoid fear of being there, and what appears to be a obsessive/compulsive disorder. Connor, currently Acting NUM, wants Lynette transferred to the Psych unit. Mitch suspects there is more to it and insists Lynette remain on the ward.

Bron is worried about Ben. He has slumped into a depression since Steph's death and she is concerned he is not taking adequate care of himself. So concerned, in fact she has temporarily moved into his flat to keep an eye on him. Which is where Ben drops his bombshell; he has decided to transfer from active paramedic duties to a desk job at HQ. Bron is aghast. She knows this is an ill-considered decision borne of his depression, but Ben won't hear reason. He is quitting just as soon as he finishes the paperwork.

Bron and Ben rescue Patti Burke from a snap freezer. The woman had gone in to save her friend Jill, who appears to have wanted to commit suicide, and in so doing Patti ended up bound to her friend's hand. Unable to separate Patti from her dead friend, Ben and Bron have to wait until the shelf to which Jill is attached, is cut away. Then, Patti (still attached to the corpse) is able to be taken to All Saints. It is up to Luke, with Kylie now as his observer, to separate the two women surgically. But the scars left on Patti are not just physical. Emotionally, she carries a guilt, which goes deeper than mere survivor's guilt. Once she admits to Jared she and Jill were lovers, we sense she will be able to heal.

Mitch diagnoses a gifted ballerina with scoliosis, forcing her to make a choice between her health and a career. Bron is looking after Brett Addison, a former patient who is booked in for spinal surgery. Connor surprises Jodi with flowers and finds her reaction not at all what he expected.

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