Traveling salesman Todd Packer comes to Dunder Mifflin looking for a desk job in the office. However, the office is unsure if they want him to work there due to his previous behavior. After dealing with computer problems, Andy confronts office administrator Pam to get a new computer.

Dwight scores a special assignment at Sabre's Florida headquarters. As a result, he and Andy must decide which Scranton staffers will join him. Elsewhere, Pam returns from maternity leave.