After telling his mother, he wanted to leave school for good, seventeen year old Andy Deaver vanishes from his private boarding school, last seen by it's headmaster, Graham Spaulding.

Jack's methods for investigation of child molester could result in the case being kicked out of court. Then on top of that, the Office of Professional Responsibility decides to investigate the team, but their real target is Jack

With the aftershocks of Sept. 11 and man named Barry , who lost his wife that day and then his job soon after. The man lashes out at her former boss an employment-agency owner. Blaming her for his wife's death and his own failure to find a job, Barry kidnaps the woman for ransom.Then he demands the money be exchanged at a bookstore, but when the cash is delivers Berry is provoked and takes the store's patrons hostage. Among them is Samantha,and given Jack's affection for her complicates the negotiations.

When the team tries to plot a strategy after they find out that Samantha has been shot and that she might be critically injured in the hostage crisis situation. Jack makes a deal with Berry so that Sam can get help and Jack goes in there and takes Sam's place.

When the team searches whether foul play was involved in the adoption of a 16-year-old girl who went missing back in 1991 shows up at the FBI offices with an article she found online, which makes her believe she was kidnapped as a young child. Meanwhile, Jack tells the team he's moving to Chicago with his family.

Jack finds himself in the hotseat when a young white woman and a young black man, go missing on the same night and Jack is ordered to put more of the team's resources into finding the young woman.