A passenger tries to con his way on to a Southwest Airlines flight, a customer service supervisor must find volunteers to leave two overbooked flights, and flight attendants help a Price Is Right contestant practice before the taping of a show. Grab your boarding pass and join us for another episode of this high-flying series that reflects our love-hate relationship with commercial aviation.

Family relationships are pushed to the limit during another hectic day at Southwest Airlines. A grandmother isn't allowed to travel with her pressurized oxygen canisters; an elderly woman's relatives are distressed because she's separated from her life-saving medicine; and a couple that has been waiting 10 years to adopt a child is flying home with their new baby daughter, and an emotional meeting with the rest of the family is expected.

Wedding bells are ringing at Southwest Airlines, but not everything is going according to plan. In Chicago, a passenger going to her nuptials is denied boarding because she's too drunk to fly. In Hollywood, a stuntman waits anxiously with an engagement ring for his girlfriend--but will she show up? And pilots John Trumble and Annie Fitzgerald elope to Las Vegas.

There isn't much goodwill on earth for the Southwest Airlines staff during the holiday season. Customer service supervisor Mike Carr has to tell an inebriated passenger that too much Christmas spirit can be a bad thing. Supervisor Yolanda confronts an angry flyer who's lost his paper ticket and refuses to buy another. And assistant station manager Ginny Bona nearly puts two unaccompanied minors on the wrong plane.