While responding to a call in the field, Dawson accidentally hits a pedestrian who stepped in front of the ambulance, and is left to deal with the repercussions. Lt. Casey and Lt. Severide disagree and continue to investigate an arson case while Chief Boden is left to decide whether to attend an important function in New York. Elsewhere, in hopes of preparing him for a possible promotion, Lt. Casey puts Herrmann at the helm for a shift so he can discover firsthand what his superiors deal with.

After exercising his disdain and authority over Chief Boden, Chief Anderson reassigns members of 51 to various houses around town, citing the need for improvement. The ramifications are felt by the crew, who are left to make the best of their respective situations in their new surroundings.