Emily Owens, an awkward first-year intern at Denver Memorial Hospital, tries to balance work with romance. In the opener, Emily begins her internship and discovers her old high-school nemesis working there, as well as a guy she had a crush on in medical school.

Emily learns that the nurses don't like her when she is assigned a difficult case as revenge. Later, Emily reveals her feelings to Will, and considers using a secret she knows about the chief to get a speedy approval on a procedure.