Zack and Cody discover a machine of Arwin's creation that can transport people from one dimension to another. They hop in, and find themselves back at a mixed-up version of the Tipton Hotel; where London is a candy girl/babysitter, Maddie is an air-headed rich hotel heiress, and other personalities are switched.

Cody, is having difficulty dealing with the fact that Carey has a new boyfriend. But, Zack and Kurt do not have a problem with him because he is rich. London joins Maddie's volleyball team and ends up being rather good- but only when she is mad.