A hotel janitor (and wino) named Harry witnesses a murder in a hotel room, but refuses to talk until Reed shows him compassion and respect, both of which are lacking from his family and friends, but his testimony is clouded by his alcoholic past. Malloy relives his childhood by telling the story of his chaperoning a junior high dance.

A World War II survivor and tailor shop owner sets an ambush for an unidentified intruder when Malloy and Reed intervene. R&I determines the owner is clean and emigrated to the U.S. seventeen years earlier from Eastern Europe. The officers speak with a local priest who knows the owner, who complains to Sgt. MacDonald about what he feels is the officers' interference. Later, shots are fired at the shop, and the officers find a wounded intruder with no one else in the shop. Malloy and Reed find the owner with the priest, who informs them that the intruder is a former Nazi soldier who killed his relative during the war.

Malloy and Reed arrest a seemingly less-fortunate woman for shoplifting items for her baby, but she escapes from custody during a disruption at the station; the officers later learn the woman and her husband actually stole the baby, as they could not have one of their own. After finding the woman at a landlord-tenant dispute, they learn the woman's husband stole his car, and that the manager supposedly made an extortion call demanding $2,000 for the baby. The officers pursue and eventually catch the husband at a rail yard. Another call results in Reed briefly being held at gunpoint by a burglary suspect; Reed manages to trick the suspect and signal Malloy for help.

Reed spends an evening on the firing range, then stops by an all-night grocery store. When Reed leaves, a man approaches him as if he knew him, then points out another man in a green Beetle holding a gun on the officer. Reed drops his groceries, shoves the man, jumps and fires at the Beetle driver, hitting the car, but the man in the Beetle shoots his accomplice. The grocer swears he only heard one shot, and the accomplice gives a dying declaration that Reed was trigger-happy and shot him, leading to Reed's suspension. Malloy and his by-the-book replacement partner locate the green Beetle (now yellow) after going through numerous DMV checks and locate the other man, exonerating Reed.

Malloy wins $10,000 in a women's shampoo naming contest and is stampeded by people telling him what he should do with the money. Calls include an elderly male tenant complaining that a new elderly female tenant's Irish music is too loud, a sniper wreaking havoc until he is shot trying to escape in a car, a reported theft turned out to be a broke man whose three wives stripped the expensive house he was in clean except for the stolen items, and a wino is killed by another wino for his new tennis shoes.