In search of a change, Georgia applies for Nipper's job. To Georgia's surprise she doesn't get it. Instead someone from head office gets the job. Sergeant Webb arrives in Rescue and quickly lays down the law with a series of new rules and procedures. As he sstruggles to earn the respect of the squad, Webb must deal with personal demons and professional problems. Angel shows signs of stress, both on and off the job. A series of high platform rescues change the squad and offers Webb a change at redemption.

Kathy comforts a dying man. After he is given tranquilizers to deal with his pain, he mistakes Kathy for his wife and she must then pass on his last messages to his wife. Georgia revives a drowned swimmer who remains in a coma. Kathy comes to the aid of a pregnant woman trapped in an elevator.

There's an explosion in a building that's being prepared for demolishing. When Rescue arrives, one of the workers is already dead and the other two are trapped and badly wounded.

When Mickey is forced to shoot one of two brothers involved in a violent robbery of a videostore, he becomes the target of the surviving brother who is looking for revenge. When his threats turn into actions and the lives of the squad are put in danger and Mickey is taken off active duty. Angel and Georgia grow closer after he asks her to be his date to a cousin's wedding.

Mickey tries to get a stubborn old fisherman to stop fishing in a dangerous location; later, Mickey sees a physchiatrist after he suffers a panic attack during a rescue. At school, Tracey helps Luke stands up to the school bullies.

A plane with a father and son crashes in the mountains. A search party is organised but the search is further complicated when Angel becomes lost as well.

Several members of the squad are rethinking their future. Will they stay or leave Rescue? How will it all end?

Mickey has the dirty task of rescuing a man from a chimney. Angel is given a sendoff after he is dismissed from the Police Service. The squad races an oncoming storm in their attempt to rescue two children lost in a vast system of stormwater tunnels. Georgia and Alex accept the reality of their relationship. Georgia is farwelled as she transfers out of Rescue to join a youth crime task force. Surrounded by change, Mickey reconsiders his own future at Rescue and resigns.