Laurie, the new district manager, visits the store and decides to make some cuts to save money. Amy and Jonah plead with her to not fire anyone and search for other ways to make up the money. Meanwhile, Mateo struggles to prove his skills on the cash register.

As lottery mania sweeps the store, Dina encourages the employees to sell as many tickets as possible; Jonah helps Amy track down the new district manager to lobby for a raise.

As the store prepares to host a company-wide Town Hall meeting, Amy and Jonah are forced to put their conflicts aside and rally their co-workers to confront the CEO. Meanwhile Glenn struggles with the pressure of speaking to a global audience.

Amy jumps at an amazing career opportunity, only to run up against an exec with a major grudge against her. Jonah and Mateo help Glenn with a financial problem, while Garrett and Cheyenne struggle to spend a day without cell phones.

Amy and Dina visit Cloud 9 corporate to fix problems caused by Sandra's misguided activism, while Jonah tries to sabotage an employee meeting and Garrett tries to prove to his co-workers that he's a good person.