Toby tries to arrange a proper funeral for a homeless veteran. Josh and Sam try to set up a preemptive strike against Lillienfield, who is attacking Leo because of his prior drug and alcohol problem. CJ tries to get the staff to revisit the hate crimes issue. Bartlet sneaks out to do some last minute shopping.

Josh and Sam are able to make a bargain to keep Leo from going through a hearing, at the expense of a new sex education report. Mandy doesn't think a couple should be present at the signing of a new hate crimes bill instigated by the death of their son. Toby contends with some of PBS's detractors.

Leo tries to make Ainsley's arrival as painless as possible, despite resistance from her new boss and several other White House staffers; Donna helps with the President's weekly radio address; C.J. tries to derail a retiring General's attempt to speak out against Bartlet; Sam gives Josh ideas on how to deal with his insurance company.