Eric's ex-boss from the FBI brings him in to negotiate with an extremist from a racist group that is threatening to set off bombs all over New York City.

Eric and Oliver plunge into a world of espionage when a CIA spy disguised as an American diamond broker traveling with her family is kidnapped in Vienna. Also, Oliver gets an interesting job offer.

When a hostage is executed in the midst of a high-stakes negotiation, Eric is charged with aiding and abetting a kidnapper, and he faces self-doubt in the wake of his fatal error.

The team's search for a missing high-end escort leads to evidence that she was caught between a cop with a vendetta and a dangerous drug dealer.

Eric and the team enter the world of Italian fashion royalty when they are hired to negotiate the safe return of a world-famous designer's kidnapped wife.

When Eric and his new girlfriend, Kate, head to a gala at the American Embassy in Bogotá, they become embroiled in an assassination attempt.

When a bombing at a genetics company causes a woman to lose her memory, the Crisis Resolution team works to put together the pieces of the crime to figure out if she’s a victim or the bomber.