Eric and the team must figure out how to negotiate with bank robbers who are not demanding cash.

When an important engineer at a company that manufactures collision avoidance software in cars is taken hostage, Eric and the team email the kidnapper, Joe, but discover a third party is intercepting their correspondence and purposely sabotaging their negotiation process.

Maxine leads the team in her first negotiation after Eric and other guests at a retreat are taken hostage by the fanatical leader of a militia group.

Eric must work with a past adversary to stop a hacker from activating explosions worldwide unless the NSA surrenders access to their confidential files.