Athena contemplates accepting a promotion that will take her out of the field.

The holidays are naughty and nice for the first responders, who must deal with a stampede at a toy store, a mistletoe stunt gone awry and neighbors competing in a Christmas-light showdown. Meanwhile, Bobby contemplates his future with Athena, Chimney and Buck attempt to lift Maddie's spirits and Eddie must decide if he wants to give his son what he really wants for Christmas - a visit with his mom.

The first responders deal with a calamity at a chocolate factory; a mail bomb explosion; Eddie receives some surprising news from Shannon; Maddie contemplates her future in the call center.

The 118 deals with a situation where a stunt driver is placed in a precarious position, two mail bombs are detonated and a teenaged social influencer loses their mind; Eddie's family decides to visit; Buck confronts a deadly series of events.

Holiday-themed incidents include a shopper pushed over the edge, a woman who is literally having a "Blue Christmas" and a luggage handler accident on a tarmac; Maddie revisits her past to embrace her future; Bobby receives shocking news.

Eddie's journey to rescue a boy from a well turns into a mission to save himself from his past.

In the aftermath of the shooting, Athena and the 118 are on high alert when a sniper is targeting members of the LAFD. Meanwhile, Maddie makes a life decision. Season finale

After a mysterious death, Hen and Chimney put their lives in danger when they suspect that someone is playing God to make themselves look like a hero. Meanwhile, Eddie visits Texas, where he attempts to reconcile with his father.

After years of anticipation, Maddie and Chimney's long-awaited wedding day arrives. However, when the groom mysteriously vanishes, the 118 races against time to ensure he doesn't miss the most crucial day of his life.