Leanne Murdoch arrives at Swift and Shift from Dubbo. It's her first day and she meets the good, the bad and the stinky who work in the call centre, the loading dock, the despatch area and of course the couriers. Keith Warne the depot manger is under fire from his new Regional Manager Amanda, he is told that he has six months to improve his ever failing depot. During the episode a massive Mambo painting is lost as well as the National Rugby League trophy.

A polar bear suit being couriered to a stage show is borrowed by Mario and Luigi to impress Luigi's latest girlfriend. All hell breaks loose when footage of Mario dancing in the suit is uploaded on YouTube. The newcomer Leanne is told to fill in for a sick despatcher and spends the day with the horny guys from despatch. The air conditioning becomes an issue with the phone room and despatch fighting over the thermostat. Keith finds out the twins are road raging his Regional Manager and boss Amanda. Abdullah Azar, the stinky courier, is told to buy a deodorant, George, the disabled worker is learning the forklift, and an angry gay florist wants his misplaced mushrooms.

Everyone is unhappy. David the Dwarf wants a bigger chair and is refused, he then calls Works Cover on the grounds the depot is unsafe. Sole wants to quit after being given one too many difficult deliveries. Abdul wants to kill Alex the despatcher and quit after being bitten by an infidel dog. Keith is under fire as a safety inspector from Works Cover is called to inspect Swift and Shift. And Renzo is rumoured to be having an affair with the mysterious shoe lady.

We return to Hashfield Depot with Keith facing more cutbacks due to the global financial meltdown. He has lost people in nearly every department. Melissa has been put back in the phone room, Murray is back as HR Manager and Abdul’s cousin, Habib, comes on as the additional driver.

On orders from Head Office, Keith has everyone in the depot re-interviewing for their jobs. What he doesn’t know is that the interviewer Amanda has sent is a spy - to help Amanda set up her own depot using outsourced labour.

Mario has a package stolen from the back of his van and ends up chasing the thief all over the city to try and get it back in fear of losing his job

Jim has fallen asleep at his desk, again, and no one can seem to wake him up. So to teach Jim and the Indian drivers a lesson, the Hashfield boys decide to box him up and book the Indians to deliver him to head office.

Mario is having problems getting his mobile phone fixed from the Indian run phone shop. Damien is adjusting to his new role as Operations Manager and life in India.