The team rushes to track down two doctors abducted by a desperate father willing to do anything to save his son. Also, Jubal's uncertainty in his family life affects his judgement during the hostage situation.

While investigating a mass casualty incident at a New York City restaurant, the team scrambles to determine if it was racially motivated and if there was more than one gunman. Also, Maggie starts to notice troubling behavior from her co-worker, Elise.

As the team investigates a string of jewellery store robberies that culminate in a double murder, they uncover a connection to a 16-year-old boy trying to survive the foster care system. Tiffany becomes personally invested after learning about the boy's ill-fated upbringing.