The Movie Database Support
Support → API Support
500 Remote Server Returned Error
posted by moviedbSTAFFMOD on December 18, 2012 at 2:37 AM
Please let me why am i getting this error : "The remote server returned an error : (503) server unavailable.". Sometimes when trying to access some movies, the api is returning "The remote server returned an error : (400) bad request." may I know the reason why?
Reply by Travis Bell
on December 18, 2012 at 3:49 AM
We had some database slow downs that lasted about 20 minutes. Everything should be fine now.
Reply by moviedb
on December 18, 2012 at 10:41 AM
Thanks Travis. And also any information on error 400 or if possible the documentation of API so that I can search for myself is much appreciated.
Reply by Travis Bell
on December 19, 2012 at 12:36 AM
Well, given the app couldn't connect to the database, I wouldn't be too concerned about the 400. It was probably trying to get items from the cache but couldn't.
Our actual status codes (not what was happening here) but could be useful for you to see is here: http://api.themoviedb.org/2.1/status-codes