The Movie Database Support

hello

For the past few days I have not been able to create an ID. It keeps writing errors.

What can I do? Can you do something?

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@TMDB-Creater said:
ID add fail
hello
For the past few days I have not been able to create an ID.
It keeps writing errors.
What can I do? Can you do something?

I don't understand.
What do you mean by Create an ID?
Can't you create an account here on the TMDb website?

No. The problem is that I have not been able to create Films and series for your database in the last few days.

@TMDB-Creater said:
No. The problem is that I have not been able to create Films and series for your database in the last few days.

Hummm...
I have not heard of any other users experiencing this issue.

Are you using a desktop/laptop or a mobile device?
What is the error message?
Can you provide the full text of the error message?

I use PC - Win11.

I have tried with firefox and chrome. Never had this problem before and I have added id to your database for several years.

I get this error every single time. It never happened until now and it has been like this for a few days.

https://i.ibb.co/TqbPr3Ng/TMDB-FAIL.jpg

@TMDB-Creater said:
I use PC - Win11.
I have tried with firefox and chrome. Never had this problem before and I have added id to your database for several years.
I get this error every single time. It never happened until now and it has been like this for a few days.
https://i.ibb.co/TqbPr3Ng/TMDB-FAIL.jpg

I don't know how to answer.
I'll get Administrator Travis Bell's attention by changing the title of this conversation.
Add Movie - Failed to save.
Let's wait for him to come by.

@ticao2 said:

@TMDB-Creater said:
I use PC - Win11.
I have tried with firefox and chrome. Never had this problem before and I have added id to your database for several years.
I get this error every single time. It never happened until now and it has been like this for a few days.
https://i.ibb.co/TqbPr3Ng/TMDB-FAIL.jpg

I don't know how to answer.
I'll get Administrator Travis Bell's attention by changing the title of this conversation.
Add Movie - Failed to save.
Let's wait for him to come by.

------- Okay perfectly fine. Then I just wait for him! Good day and thanks for the answer at least. :)

I have the same issue. And I could at least see one more in the forum with the exact same issue. I have tried on both Safari on my Iphone and on Edge on my PC Windows 10.

I have the same issue as well, I get an error when creating.

But can we get a solution. Because it must be the backend?

I've noticed that shows are still being created.
2025-02-07 - https://www.themoviedb.org/tv/283706
2025-02-07 - https://www.themoviedb.org/tv/283705

2025-02-06 - https://www.themoviedb.org/tv/283704
2025-02-06 - https://www.themoviedb.org/tv/283703
2025-02-06 - https://www.themoviedb.org/tv/283702-riverdance
2025-02-06 - https://www.themoviedb.org/tv/283701
2025-02-06 - https://www.themoviedb.org/tv/283700
2025-02-06 - https://www.themoviedb.org/tv/283695

2025-02-05 - https://www.themoviedb.org/tv/283680-joakim-ett-overgivet-barn

2025-02-04 - https://www.themoviedb.org/tv/283675-wardas-magic-shop

This may be a problem on one of the TMDb servers.
So it would be good to know in which country or countries users are receiving this error response.
If possible, please let us know your country here.

Iā€™m from Sweden trying to add a Swedish series called Mot alla odds - stafetten.

I'm in the US trying to add TV shows.

@TMDB-Creater said:

Okay i'm use "Danish - Denmark" TMDB.

Here in Brazil there is also the same error

@TMDB-Creater said:

Okay i'm use "Danish - Denmark" TMDB.

Here, I also managed to reproduce the same issue. I can't add any movies or series to the database. When the session ends and I try to finalize the creation, an error message appears.

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