Janet's nephew Dominic shadows Robin for the day for his university thesis.

A severe snowstorm has brought the roads to a gridlock and trapped everyone at work after hours.

Robin discovers photographs from the 1987 company brochure, bringing back mixed emotions of everyone's past portrait.

The smoking room has been vandalised during a break-in. The smokers try to identify the culprit and end up suspecting everyone. Barry has even drawn up a list of possible suspects; Which brings us to, Robin - Just how did he get that black eye?

It's April Fool's Day and instructions have come from head office to mark the occasion with practical jokes to boost staff morale. Sharon - predictably is against the idea, but that doesn't stop Janet distributing the suitable props she has been issued around the building.

The smokers are not in the least bit interested; they feel that life plays enough cruel jokes on you.

After saving an old lady from a mugger, Sally is front page news. Clint and Len are a little star-struck by the now famous Sally, which leaves Robin wondering if it might be going to her head.

Gordon can see an opportunity though and offers his advice on how to exploit her new found fame.

The fact that Janet has a boyfriend is surprising enough, but the fact that he has proposed and she had accepted is even more surprising.

Most of the smokers are delighted for her, especially as she has brought champagne to the smoking room to celebrate, but Robin is concerned: is she rushing things?